Privacy Policy

Information We Collect

We collect information you choose to provide when you call, email, submit a form, or otherwise contact us. This may include:

• Name, phone number, email address, street address, city, and postal code.
• Preferred contact time, project budget range, project details, and messages you submit.
• Any photos, documents, or additional information you voluntarily provide during project discussions.

Our website may also automatically receive basic technical information, such as browser type, device information, IP address, referring pages, and pages visited. This information helps operate, secure, and improve the website.

How We Use Information

We use collected information to:

• Respond to questions, estimate requests, and service inquiries.
• Schedule consultations, visits, estimates, and project-related communication.
• Prepare quotes, proposals, invoices, and project records.
• Improve our website, customer service, and business operations.
• Protect against spam, fraud, misuse, and security issues.
• Comply with legal, insurance, tax, accounting, and contractual obligations.

By submitting a contact form, you authorize us to contact you about your request by phone, email, or text message. Message and data rates may apply. Consent to receive marketing messages is not required to purchase services.

How We Share Information

We do not sell personal information. We may share information only when reasonably necessary for the purposes described in this policy, including with:

• Website hosting, form processing, email, phone, CRM, scheduling, payment, accounting, or technology service providers.
• Insurance providers, professional advisors, or legal authorities when required or appropriate.
• Subcontractors, suppliers, inspectors, or project partners when needed to evaluate, quote, schedule, or perform requested services.

We do not sell sensitive personal data, and we do not knowingly process personal information for targeted advertising or profiling that produces legal or similarly significant effects.

Forms, Hosting, and Third-Party Services

Website forms may be processed through Netlify or similar hosting and form-handling services. Those providers may process submitted form content and related technical data on our behalf.

This website may link to or embed third-party services, including Google Maps and social media platforms. Those services may collect information under their own privacy policies when you interact with their websites, embeds, maps, or links.

Cookies and Similar Technologies

Our website and third-party services may use cookies, pixels, logs, or similar technologies to operate the site, prevent spam, improve performance, and understand website usage. You can manage cookies through your browser settings, but some site features may not work properly if cookies are blocked.

Texas Privacy Notice

Texas residents may have rights under the Texas Data Privacy and Security Act if it applies to the business processing their personal data. These rights can include confirming whether personal data is processed, accessing personal data, correcting inaccuracies, deleting personal data, obtaining a copy of personal data, and opting out of certain processing such as targeted advertising, sale of personal data, or certain profiling.

Saul's Home Improvement LLC does not sell personal information, does not sell sensitive personal data, and uses form information primarily to respond to service requests. To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

Data Retention and Security

We keep personal information for as long as reasonably needed for the purposes described in this policy, including customer service, project records, tax, accounting, insurance, warranty, dispute, and legal obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, email, form, or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website is intended for homeowners and adults seeking home improvement services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, contact us so we can review and delete it as appropriate.

Your Choices

You may ask us to update, correct, or delete contact information you provided, subject to legal, business, warranty, accounting, insurance, and contractual recordkeeping needs. You may also ask us not to send non-essential communications.

Contact Us

For privacy questions or requests, contact Saul's Home Improvement LLC at renovation023@gmail.com or (832) 433-5167.